Our shipping partners are Fan Courier for Romania and DHL Express for the Rest of The World.
Please note that not all items are in stock. This is why it may take up to 10 working days for us to create and dispatch your order. The number of days for shipping will be calculated from the time the order is completed. If your item is in stock than we have 48 hour period where your items will be processed and dispatched by our warehouse.
ROMANIA Shipping Fee €7
Production time up to 10 working days (if not in stock) + Delivery in 1-2 working days
REST OF THE WORLD Shipping Fee €25
Production time up to 10 working days (if not in stock) + Delivery in up to 1-3 working days
We work closely with our shipping partners (Fan Courier & DHL) to minimize the potential impact of custom delays and we are not liable for any delays that might occur during transit.
Orders are shipped fully insured, using a carbon neutral method with DHL with a required signature upon delivery.
DUTIES & TAXES
Duties & taxes are not included.
ORDER TRACKING
Once your order has left us, you will receive an email containing an air waybill number to track its progress online. Our shipping partners, also offers you the flexibility to make changes to your delivery while your purchase is on its way to you.
Enter your mobile number at checkout to receive an SMS notification after your order has been dispatched, follow the link provided and choose from a range of options including:
- Rescheduling your delivery for a nominated day;
- Placing your shipment on hold if you are away from home;
- Arranging to collect your order from a service point;
- To find out if On Demand Delivery (ODD) is available in your country, visit ondemand.dhl.com.
RESTRICTION
We are currently unable to dispatch orders to Russia, China, Gaza and Turkmenistan. In order to receive your jewelry/leather purchases, we suggest that you arrange for your shipment to be delivered to an alternative destination.
Brazil
Purchases shipped to Brazil require a tax ID number (Cadastro de Pessoa Fisica – CPF).
To avoid any possible delays, make sure you have this information available when DHL contacts you.
GCC Countries
A copy of the following documents must be provided to DHL when shipments arrive to the destinations below: Saudi Arabia – your Saudi National ID or valid resident permit (Iqama) Bahrain – your Civil Population Registration (CPR or ID Card) Qatar – your Qatar Identification Number (QID) South Korea All South Korean postcodes must now be 5 digits. To avoid any possible delays, make sure your postcode is entered correctly when placing your order.
Turkey
For orders over 75 EUR, DHL will need you to provide one of the following pieces of information: TR ID number (if you are a Turkish citizen) VAT number (for deliveries to a company address) Passport number (non-residents) DHL will contact you for this once your order arrives in Turkey, and your details will be stored for future shipments.
Israel
All Israeli postcodes must now be seven digits. To avoid any possible delays, make sure your postcode is entered correctly when placing your order.
Portugal
Previously, the first four digits of your postcode were sufficient when entering your delivery address. We now need all seven digits in order to ensure you don’t experience delays. Please enter this correctly at checkout.