PRIVACY POLICY – EU/EEA COUNTRIES

Welcome at IMALINZ website.

At IMALINZ we are committed to protecting and respecting your privacy. This notice sets out key information regarding IMALINZ and how any personal data you provide to us will be processed. For more detailed information on how we use your data and your rights regarding your data, please read our full Privacy Policy and Cookie Policy. For all other information regarding our services, please refer to our Terms & Conditions.

This Privacy Policy applies when you visit or surf the Site without purchasing any product, when you register on the Site and when you use our services for purchasing products. By using this Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use the Site.

ABOUT US

The IMALINZ website is owned and run by ALINZ ENTERPRISE SRL.

The term “our online services” refers to IMALINZ,  our pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+ and any other websites or apps we own or run from time to time. The term “our services” refers to our online services and any of our other products and services. If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.

WHAT PERSONAL DATA DO WE COLLECT AND WHY?

We collect your personal data when you place an order, call our Client Service team, sign up for our marketing communications, browse our website or use the other services offered by our website (www.imalinz.com). The data we collect includes details you provide to us, such as your given name and surname and your shipping and billing addresses.

We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website.

We use this data to:

Take your orders, process your payments and deliver the items you have purchased;
Provide any additional services you have requested, such as our marketing communications;
Give you access to services reserved for registered users, such as product alerts;
Provide you with help and assistance via our Client Service team;
Ensure that content from our site is presented in the most effective manner for you and for your computer.

Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases, or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.

HOW LONG DO WE KEEP YOUR DATA?

We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on

www.imalinz.com are retained in accordance with local tax law, while those data used to send you our marketing communications are retained until you ask to be unsubscribed.

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

Under the law, you have the right to:

Know what personal data of yours we are processing, where that data came from and how we are using that data;

Ask us to update, correct or supplement the data we hold about you;

Withdraw consent for processing for a specified purpose;

Ask us to delete or erase your data from our systems;

Limit or oppose our processing of your data;

Ask us to supply the personal data we hold about you in an easy readable electronic format, or transfer that data direct to a third party nominated by you.

You can exercise these rights at any time by emailing clientservice@imalinz.com.

This Privacy Policy may undergo changes and additions from time to time. Please check the contents periodically.

HOW DO WE USE THE PERSONAL DATA WE COLLECT?

When you visit www.imalinz.com, we will collect the minimum personal data necessary to allow us to provide you with the services of the website.

When you visit www.imalinz.com, we will use some data about your use of the website to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We also collect data about your use of www.imalinz.com by using cookies. More information about how we use cookies and how you can, if you wish, turn off cookies is included in our Cookie Policy.

When you sign up for our marketing communications, we will ask you for your email address. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Client service team.

When you contact our Client service team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.

When you call our Client service team, your call will be recorded for training and fraud prevention purposes.

We will use the contact information that you provide to deliver service messages such as any change to our Terms and Conditions or Privacy Policy, delivery updates or other non-marketing communications.

WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

In certain circumstances we will ask for your permission or consent to use your personal data e.g. if we would like to send you marketing information about items we believe may be of interest to you via email. If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.

We may also have a legitimate interest in using your personal data e.g. to ensure that the content of our website is presented to you and your device as effectively as possible, or to ensure that our marketing communications are relevant to your interests. If this is our reason for using your data, we must make sure that our interests do not override yours and you are entitled to object to this use of your data.

Under some circumstances we may be required to disclose or share your data without your consent, for example if we are required by the police, the courts or for other legal reasons. Your data may be transmitted to the police, judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of and protection from threats to public security, to allow ALINZ ENTERPRISE SRL to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.